Privacy Policy

At Abhi Home®, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website (www.abhihome.in) or engage with our services. By using our website, you agree to the terms outlined below.

1. Information We Collect

We may collect personal information from you in the following ways:

• When you visit our website
• When you submit a business inquiry, sample request or contact form
• When you subscribe to trade updates, brochures or product catalogues
• When you contact us by email, phone or WhatsApp

Types of information

• Business & personal details: name, company name, designation, business address, email, phone number, country and the nature of your inquiry.
• Usage data: information about how you interact with our website, such as your IP address, browser type, device type, pages viewed, time on page and referring site.

2. How We Use Your Information

We use the collected information to:

• Respond to your business inquiries, quote requests and sample requests
• Send you product catalogues, brochures and trade updates (if you have opted in)
• Improve your browsing experience and personalise content
• Analyse website traffic and usage to enhance our services
• Comply with our legal, tax and regulatory obligations

3. Sharing Your Information

We do not sell or rent your personal information to third parties. We may, however, share limited information with trusted service providers who help us operate our business, including:

• Website hosting and email service providers
• Website analytics providers (e.g. Google Analytics)
• Shipping and logistics partners (when handling samples or shipments)
• Banking, payment and tax compliance partners (where applicable)
• Professional advisors such as auditors, lawyers and consultants
• Legal or government authorities, when required by law or to protect our rights

All such third parties are required to handle your information confidentially and only for the purposes for which it was shared.

4. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your experience. Cookies are small data files stored on your browser that help us recognise you on future visits and optimise site performance.

We may use:

• Essential cookies — required for the site to function
• Analytics cookies — such as Google Analytics, to understand how visitors use the site

You can disable cookies in your browser settings, but doing so may affect some site functionality. You can also opt out of Google Analytics tracking via the Google Analytics Opt-out Browser Add-on.

5. Data Retention

We retain personal information only for as long as is necessary to fulfil the purposes outlined in this policy, or as required by law (typically 5 to 7 years for business and tax records). When data is no longer needed, we securely delete or anonymise it.

6. International Data Transfers

Abhi Home® operates from India and also maintains a trading entity in the United States to serve North American customers. As a result, your data may be transferred to, stored in or processed in countries other than your own, including India and the USA. By using our website, you consent to such transfers, which are carried out in line with applicable data protection laws.

7. Data Security

We implement industry-standard administrative, technical and physical security measures to protect your personal information from unauthorised access, disclosure, alteration or misuse. However, no method of online transmission or electronic storage is fully secure, and we cannot guarantee the absolute security of your information.

8. Your Rights

Depending on your country of residence, you may have the right to:

• Access and update your personal information
• Opt out of marketing communications by following the unsubscribe link in our emails or writing to us
• Request deletion of your personal data, subject to legal and contractual obligations
• Object to or restrict certain processing activities
• Withdraw consent previously given for processing

To exercise any of these rights, please contact us using the details below.

9. Children's Privacy

Our website is not directed at minors as defined under applicable law (under 18 in India, under 13 in the United States, under 16 in most of the European Union). We do not knowingly collect personal information from children. If we become aware that we have collected personal data from a child without verified parental consent, we will take reasonable steps to delete that information.

10. Grievance & Privacy Officer

If you have any complaint or grievance about the way your personal data is handled, you may write to our Privacy Officer:

We will respond to your request within a reasonable time, in line with applicable laws (including India's Digital Personal Data Protection Act, 2023, the EU General Data Protection Regulation and similar regulations where applicable).

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. Any changes will be posted on this page with the updated effective date. Material changes will be highlighted clearly. We encourage you to review this page periodically.

12. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us at:

Official website: www.abhihome.in — Abhi Home^® is a registered trademark, trading since 1965. We are not affiliated with any other domain or business.